Creating the perfect customer experience for events

Creating the perfect customer experience for events

With customer reviews becoming an increasingly important measure of event success, the pressure is on event professionals to deliver amazing results. The emphasis on standing out from the crowd to attract new customers, whilst also maintaining repeat business and reacting to new demands year after year, is no mean feat for event planners. So, how do you create the perfect customer experience that sets you apart from competing events?

This C&IT takeout report gives an in-depth look at how excellent customer service teamed with attention to detail, can result in great event success.

Watch

C&IT's Editor Calum Di Lieto hosted an interactive discussion revealing the results of our recent survey on proving ROI. This webinar will provide you with actionable tips on how you can exploit your event data and make your events more personal.

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    Calum Di Lieto Editor, C&IT Magazine
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    Jamie Vaughan Head of European Sales, Cvent
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    Hannah Hodges Head of Events and Field Marketing, UK and emerging markets, Cision
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    Zak Roby Director, TMB Events
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