Attendee Experience

Inside the mind of event attendees – Cvent and Edelman study

What’s really on the minds of event attendees? It’s not an easy question to answer. In an industry where much of the focus is placed on the event planner, this research study was designed to better understand event attendee expectations and experiences to help identify unmet needs. Identifying attendee traits and priorities will help event professionals deliver more engaging, profitable, and memorable events — events attendees want, need, and will return for year after year.


How to maximise your personalisation efforts

C&IT's Editor Calum Di Lieto hosted an interactive webinar revealing the results of our recent survey on proving ROI. This webinar will provide you with actionable tips on how you can exploit your event data and make your events more personal.


The power of content

Long gone are the days of a stale hour-long slideshow on stage to a half-interested audience. So How can we tailor content to suit every audience, delivering a truly personalised and interactive experience? In this webinar, we focus on content, with top tips and tricks on how to enhance content through technology and use it as a core part of your content programme.


Arrivals to departure: the live event

Good first impressions, engaging content and a seamless experience are just some of the necessary ingredients for a perfect live event.

In this webinar, our expert speakers investigate how by taking some simple steps event managers can amplify their delegates and sponsors’ event experience.


How to create personalised experiences – spotlight on event apps

Across industries, engagement strategy is evolving to focus on creating personalised experiences for the consumer. The event sector is no exception, where organisers are seeking new ways to enhance the attendee experience. In particular, apps have emerged as a key innovation for generating tailored, interactive and even entertaining experiences.


Popular articles

How to deliver successful virtual events

A few simple strategies can ensure your virtual events work brilliantly – and become part of your marketing stack forever

Time, money and talent: the industry's hot topics

The good and the great from C&IT's top 50 UK event agencies got together to debate how to best approach the event industry's current challenges.

Why post-event follow up is crucial to event success

Post-event feedback, whether it is positive or negative, is incredibly important.

Who are the challenger event agencies of 2019?

Who are the challenger event agencies of 2019?

A look at the agencies that didn't make the Top 50 but are doing great things in the world of events.

How to alleviate your planning stresses and strains

How to alleviate your planning stresses and strains

Our first ever C&IT Surgery held in partnership with Cvent, addressed the pressure points of today's event planner such as the invisible workload, the changing nature of the event experience and how to tackle issues of sustainability and personalisation

How to create sustainable events for the future

In partnership with Cvent, we look at ways to make your events more sustainable.

How voice recognition is changing the industry

How voice recognition is changing the industry

Voice technology is about more than playlists and weather reports - wayfinding is helping to show just how useful the tech is.

5 tips to tempt people back to your event next year

5 tips to tempt people back to your event next year

How can meeting and event planners grow their attendee numbers and turn first-timers into raving fans?

Venue sourcing 101

Effective venue sourcing can be the key to your event's success.

How to tackle the rising issue of delegate stress

How to tackle the rising issue of delegate stress

There are lots of ways to remove the core stress triggers of certain delegates.

What will meeting rooms of the future look like?

We take a look at the future of meeting rooms, in partnership with Cvent.

5 effective strategies to boost ROI of marketing events

Events, especially marketing events, are a critical tool in any marketer's playbook.

How to create a calm environment for your delegates

In partnership with Cvent, we take a look at ways to remove the core stress triggers of certain delegates.

New data and privacy rules place an 'undue burden' on smaller event companies

New data and privacy rules place an 'undue burden' on smaller event companies

Privacy rules and GDPR are hitting smaller companies hardest, says Cvent founder and CEO Reggie Aggarwal.