Etc Venues tops UK meetings client satisfaction league

London-based Etc Venues has been ranked top of a league table of UK meetings venues compiled by Business Development Research Consultants (BDRC).

Etc Venues' Dexter House, in London
Etc Venues' Dexter House, in London

Etc Venues was granted an overall performance score of 82% in BDRC's Venue Verdict for the third quarter of 2009, based on almost 250 responses from event planners and buyers.

Etc Venues, which has six properties in central London and one in Birmingham, is up against the Sundial Group to clinch the full-year number one spot.

Etc Venues head of business development Brendon Smith said: "It has not been an easy year but we have invested in our facilities, opened up more space and are on course to match last year's financial results. Some clients have chosen to run events in-house this year but we have picked up other clients that might have previously used rural venues elsewhere in the country, for example."

BDRC director of hotels and hospitality Matt Costin said perceptions of service quality across the board had risen to a record high in the third quarter.

 

Have you registered with us yet?

Register now to enjoy more articles
and free email bulletins.

Register now
Already registered?
Sign in
How events can save the world

Crisis planning, sustainability, wellbeing and inclusion can cause difficulties for event organisers. So is it possible to host a truly ethical event?

Wellbeing makes 'good business sense'

Wellbeing makes 'good business sense'

Annie Metcalfe from Clear Partners says planners must adapt to the changing demands of incentive travel programmes.

Amex GBT appoints new general manager for meetings and events

Amex GBT appoints new general manager for meetings and events

Gerardo Tejado has held a number of commercial and client management roles at American Express GBT over the past 17 years.

Incentives are coming: 7 Game of Thrones-inspired destinations

Incentives are coming: 7 Game of Thrones-inspired destinations

From Croatia to Northern Ireland, the fictional land of Westeros has filming locations around the world ideal for meetings and events.

What does an HR expert look for in Best Places to Work accreditation?

What does an HR expert look for in Best Places to Work accreditation?

An independent HR consultant explains what judges are looking for in accreditation like C&IT's Best Places to Work.

Events budgets return to steady growth, Bellwether Report finds

Events budgets return to steady growth, Bellwether Report finds

UK companies increased their marketing spend in Q1 2019, in contrast to flatlining budgets at the end of last year.

'Unlocking the best parts of destinations' is key for event planners

'Unlocking the best parts of destinations' is key for event planners

Venues should use their expertise to help familiarise planners with a new destination, says panel at the C&IT Association Forum.

Case study: CoinGeekWeek conference

Case study: CoinGeekWeek conference

CoinGeek transformed The Mermaid London for its three-day conference on cryptocurrency and blockchain.

New senior account manager for Top Banana

New senior account manager for Top Banana

Natalie Benson joins from ACA Live and will work on finance, automotive and retail accounts.

Facial recognition will change the way we measure audience engagement

Facial recognition will change the way we measure audience engagement

This kind of technology could scientifically prove the value and impact of events, says Dan Broadberry from Brands at Work.

LATEST JOBS