Bosses fail to recognise staff acheivements, survey finds

37% of workers report being thanked less

Bender: "employers not putting in extra effort"
Bender: "employers not putting in extra effort"

More than a third of UK workers believe employers are worse at incentivising staff than they were a decade ago, according to research commissioned by Maritz.

The study, part of the agency's sponsorship of National Thank You Week (24-30 November), found that 37% of UK workers surveyed thought bosses were worse at thanking staff than they were ten years ago. However, 22% of participants believed UK bosses had improved.

A key finding was that recognition and incentives play a role in staff retention - 43% of workers reported that feeling undervalued influenced their decision to leave their jobs. By comparison, 34% of survey respondents left their positions to improve their work/life balance.

The survey also found that the proportion of UK workers who are never thanked at work has fallen from 30% in 2007 to 16% this year, and that 51% of workers are thanked at least monthly. However, 44% of those surveyed reported being thanked only every few months or less frequently.

Maritz managing director Nick Bender said: "It is clear that being appreciated for hard work makes employees feel happier, work harder and stay with the company longer. But employers are not putting in the extra effort themselves. Taking the time to say a personal thank you for a job well done costs nothing yet can make a big contribution to the productivity and success of a business."

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