Malta to vet DMCs

Malta Tourism Authority is to launch a quality assurance scheme covering DMCs in response to the Corporate Manslaughter Act. Despite the Act officially being limited to Britain, the perception that UK agencies will be taking extra care while operating overseas has prompted the authority’s move. Aimed at the C&I market, the scheme is designed to improve quality control and enable central regulation of Malta-based DMCs and should be ready by late summer. The scheme aims to identify DMCs that are committed to providing quality, consistent and professional services. It is also designed to help and encourage other DMCs to improve their performance and meet established criteria. Malta Tourism Authority believes the scheme will bolster the destination’s popularity with the UK C&I market in the wake of the Corporate Manslaughter Act coming into effect last month. Head of the authority’s C&I division, Suzanne Cassar Dimech, said the UK C&I market would be increasingly influenced by risk management when selecting C&I destinations due to the Act. “Supplier credentials and third party liability insurance will become an increasingly important factor in differentiating Malta’s C&I offer in terms of marketing and competitiveness,” she said. Crisis management firm Docleaf was brought in to advise DMCs and its operations director, Andy Jarosz, said UK agencies would place greater demand on DMCs for proof that they complied with safety standards and regulations because of the Act. “The quality assurance scheme is a very positive step in the right direction and will further promote Malta as an attractive destination to the UK market,” he said.

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