Sundial retains top-performing veune group title

Sundial Group has retained its top spot in the Business Development Research Consultants (BDRC) Venue Verdict poll. It retained number one position as top-performing venue group in the UK – two percent ahead of second-place getter Paten Hotels. BDRC analysed feedback on the performance of venues, gathered between March and May, from 1,700 UK event hosts to produce the results. Sundial Group managing director Tim Chudley attributed the group’s success to its staff. “I’m very grateful to the teams at our venues for continuing to deliver our promise of superior service to corporate groups but I'm not going to allow us to become complacent,” he said. “ Competition is intense and the appearance of new names in the top performing regional venues shows us that we have to keep innovating and improving to stay number one. Fortunately, we have a strong base upon which to build and have a raft of exciting developments planned.” Paten Hotels took first place in 11 of the 16 service categories, including understanding objectives, flexibility and responsiveness, technical facilities and support, food and beverages, and friendliness and helpfulness of staff. The top performing regional venues were: South East - Paten Hotels’ Langstone Hotel in Hayling Island South West - Hilwood Resorts’ Bailbrook House, Bath London - Renaissance’s London Chancery Court Midlands - Sundial Group’s Highgate House in Northampton East - Marriott’s Huntingdon Marriott Hotel North - De Vere Venues’ Wychwood Park Scotland - Ramada Livingston Wales - Park Plaza Cardiff

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