Dirty rooms top travel hate list

While carrier reliability, safety and security top the wish-list, dirty hotel bathrooms are enough to spoil most trips and many business travellers would like a family member to travel with them, according to the latest American Express Business Travel ‘Loves and Hates’ survey. When asked to name their top three considerations when booking a trip, 99% of the 500 respondents listed reliability, 96% safety and 94% cited airline security. Cost came in at sixth place. Dirty bathrooms rated as the number one gripe, with 66%, closely followed by uncomfortable beds and bad odours, both at 63%. However, a lack of hotel facilities, such as a gym, featured well down the list with only 27% of travellers being upset by this. When asked how the business trip experience could be enhanced, the top response with 26% was travelling with a partner or family member. While only 14% of resondents said they consider status to be a positive aspect of business travel, 75% said that the most alluring aspect of business travel is the fact that it makes the job more interesting. In addition to this, 70% of respondents stated that they enjoy meeting new people and building new relationships while away and 64% said they enjoyed experiencing different cultures. “It’s interesting to note the emergence of the culture-hungry traveller, who not only values travel as an enhancement of their working life, but also craves the cultural experiences and understanding,” said David Herrick, senior vice president at American Express Business Travel Europe. “It is something which can sometimes prove invaluable in our global business environment.” The poll was conducted by independent research company Loudhouse, which quizzed travelers from the UK, France, Germany and the Nordic region.

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