Dirty rooms top travel hate list

While carrier reliability, safety and security top the wish-list, dirty hotel bathrooms are enough to spoil most trips and many business travellers would like a family member to travel with them, according to the latest American Express Business Travel ‘Loves and Hates’ survey. When asked to name their top three considerations when booking a trip, 99% of the 500 respondents listed reliability, 96% safety and 94% cited airline security. Cost came in at sixth place. Dirty bathrooms rated as the number one gripe, with 66%, closely followed by uncomfortable beds and bad odours, both at 63%. However, a lack of hotel facilities, such as a gym, featured well down the list with only 27% of travellers being upset by this. When asked how the business trip experience could be enhanced, the top response with 26% was travelling with a partner or family member. While only 14% of resondents said they consider status to be a positive aspect of business travel, 75% said that the most alluring aspect of business travel is the fact that it makes the job more interesting. In addition to this, 70% of respondents stated that they enjoy meeting new people and building new relationships while away and 64% said they enjoyed experiencing different cultures. “It’s interesting to note the emergence of the culture-hungry traveller, who not only values travel as an enhancement of their working life, but also craves the cultural experiences and understanding,” said David Herrick, senior vice president at American Express Business Travel Europe. “It is something which can sometimes prove invaluable in our global business environment.” The poll was conducted by independent research company Loudhouse, which quizzed travelers from the UK, France, Germany and the Nordic region.

Have you registered with us yet?

Register now to enjoy more articles
and free email bulletins.

Register now
Already registered?
Sign in
Neon gets new deputy MD from Clive

Neon gets new deputy MD from Clive

Dublin-based event agency is repositioning itself to produce more live and digital experiences.

‘I was feeling like a tortoise in quicksand’

‘I was feeling like a tortoise in quicksand’

Pico's Caroline Bee recounts her first experiences of organising events in the Middle East.

8 rules for being a great leader during lockdown

8 rules for being a great leader during lockdown

Shelton Fleming’s strategy director says leaders will emerge during the pandemic and help businesses remain fighting fit.

LIVE UPDATES: World Athletics Championships moved to avoid Olympics clash

LIVE UPDATES: World Athletics Championships moved to avoid Olympics clash

All the latest postponements and cancellations as the world deals with the coronavirus pandemic.

How Worldspan is keeping its team connected during a crisis

How Worldspan is keeping its team connected during a crisis

'It's critical to have regular, honest communication with the whole team,' says event agency's MD Sophie Morris.

Our view: I watched a car-crash webinar

Our view: I watched a car-crash webinar

C&IT’s senior reporter Ellie Kahn prays that online events quickly improve during the lockdown.

'Indefinite' travel ban leaves planners with more questions

'Indefinite' travel ban leaves planners with more questions

As the Foreign & Commonwealth Office updates its advice against all non-essential travel, can planners make any forward bookings at all?

Insurance company rejects agency’s coronavirus claim

Insurance company rejects agency’s coronavirus claim

Creative communications agency had taken out specific coverage for ‘human contagion disease’ in the lead up to the coronavirus pandemic.

Case study: Genesis launches luxury electric car Mint Concept

Case study: Genesis launches luxury electric car Mint Concept

INVNT's car launch event included a runway show, live music and dancing at a brand new venue in New York.

9 ways to improve your virtual meetings

9 ways to improve your virtual meetings

Dan Walker from Ashfield Meetings & Events has compiled a checklist to ensure your video calls run smoothly.