Reed and Genesis part ways

Reed Travel Exhibitions (RTE) and Genesis Motivation have agreed to terminate the contract that saw Genesis provide travel arrangements for RTE-organised EIBTM. The decision follows RTE’s investigation into the debacle that arose with the hosted buyer groups at this year’s event in May. RTE is now searching for a new travel company to manage arrangements for flights and ticket administration for next year’s show. “I want to assure everyone involved in EIBTM we view the circumstances that led to this year’s problems very seriously and that we have now taken the appropriate management action to address these issues,” said RTE managing director Tom Nutley. “We will continue to enhance the technology in place for the hosted buyer programme. Our goal is to increase the use of the online appointments diary to 100%.”

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