IN PERSON: Pauline Gullidge, operations director, Flexi Conference

Newcomers to the C&I industry might be put off by the problems they can encounter. Late flights, hotels double-booking and last-minute delegate cancellations are just some of the pitfalls. But despite having been in the business for only a year, Pauline Gullidge, operations director for Flexi Conference, has a travel background, making her adept at coping with such situations.

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