SPECIAL REPORT: Expert assistance - Caught between direct internet booking and the big tour operators, DMCs are fighting hard to justify their role. Mike Levy investigates
5 January 2001
by MIKE LEVY
Are DMCs the new dodos? Given the travel trade's increasing tendency to bypass intermediaries, and its readiness to book via the internet, one might conclude that such companies have no long-term future. Certainly, it has never been easier to put a client's package together by talking directly to suppliers. Yet, as with Mark Twain's famous observation that 'reports of my death have been greatly exaggerated', the situation may not really be as bleak as it seems.
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