FIRST OFF: Protecting suppliers when things 'aft agley'
The great Scottish poet's wise words about what can happen to "the
best-laid schemes sprang to mind a couple of weeks ago when an
enjoyable fam trip to Stuttgart, hosted by a leading hotel chain, came
to a rather inopportune end. The failure of the UK air traffic control
system threatened to strand us in Germany for three days - more than
just an inconvenience since we all had plans to be in Geneva for EIBTM
just 48 hours later.