Majority of UK business travellers disregard company policy

Study by Amex GBT finds 61% of UK employees don't always follow their company's travel policy if it doesn't suit them.

Credit: iStock
Credit: iStock

The majority of business travellers (74%) in the United Kingdom are aware that their company has a travel policy but 61% say they do not follow it all the time.

These are among the findings in the Traveler 360° study from American Express Global Business Travel (GBT), which surveyed 2,000 business travellers to gain insights into travellers’ perceptions and attitudes about travel policies and programmes.

The study also found that 94% of UK respondents would book out of policy if it meant minimising any negative impact to their health and well-being. Only one-third believe their employer always has safety in mind when staff travel on business, which suggests a need for better communications.

Travellers in the UK are very cost-conscious on the company’s behalf and nearly 90% agreed it is important they save company money when booking business travel.

Global results showed similar trends, with a varying percentage reluctant to comply with company travel policies. The reasons cited by employees included a lack of clarity and understanding of policies and companies’ duty of care obligations, in addition to concerns around privacy and tracking. In many cases, travellers believe they know better when it comes to health, safety and saving company money.

Respondents were optimistic about the value of business travel, but the survey revealed clear areas of opportunity for employers to show greater support of employees, especially regarding safety, flexibility and wellbeing.

A majority of the travellers surveyed were aware of their companies’ travel and expense policies, but more than half of respondents outside the U.S. believe policies are unclear, leading to failure to comply with them.

 

For more features and breaking news sign up to C&IT Magazine's daily Newstracker here

Have you registered with us yet?

Register now to enjoy more articles
and free email bulletins.

Register now
Already registered?
Sign in
New head of incentive travel for SevenEvents

New head of incentive travel for SevenEvents

Former C&IT A-Lister Heléna Vella has joined SevenEvents to head up the newly-formed incentives team.

Behind the winning entry: Best Use of Technology

Behind the winning entry: Best Use of Technology

SPARK THINKING organised Jaguar Land Rover's Graduate & Apprentice Induction Programme.

Battersea Power Station reveals plans for 'glass elevator' and viewing platform

Battersea Power Station reveals plans for 'glass elevator' and viewing platform

Owners say unique Chimney Lift experience will offer "breathtaking" views across London when it opens in 2021.

Banks Sadler hires new head of business development and senior bid writer

Banks Sadler hires new head of business development and senior bid writer

Agency says the appointment of Sue Darlaston and Jamie Blackall from HRG are 'a brilliant addition to the team'.

Why MICE planners need to think about leisure

Why MICE planners need to think about leisure

A look at how a destination's leisure offering can increase the success of business events.

Behind the winning entry: Events Destination of the Year

Behind the winning entry: Events Destination of the Year

Visit Belfast wowed the judges at this year's C&IT Awards and demonstrated how the city has become a top MICE destination.

Complete the C&IT Corporate Survey for a chance to win a stay in the Cotswolds

Complete the C&IT Corporate Survey for a chance to win a stay in the Cotswolds

Corporate event planners could win a stay at the Lygon Arms by contributing to our first ever State of the Industry Corporate Report.

Hotel review: Signiel Seoul

Hotel review: Signiel Seoul

Five-star glamour high in the sky above the South Korean capital, with impressive facilities for meetings and events.

Head and neck cancer congress going to Brisbane

Head and neck cancer congress going to Brisbane

International Federation of Head and Neck Oncologic Societies event will take place on the east coast of Australia in 2026.

NoMad Las Vegas opens its doors

NoMad Las Vegas opens its doors

Aiming high with a concept of the 'refinement of a European home', NoMad Las Vegas is on the top four floors of Park MGM.

LATEST JOBS