The report, which surveyed 250 corporate travel managers, was entitled ‘Meet the Modern Business Traveller’. It revealed that there has been a rise in concerns over safety, with 54% of corporations tightening their personal safety policies, and a further 36% considering it.
Traditional ways of travelling have also evolved. More than three quarters of corporate travel managers and buyers (79%) have seen an increase in app-based groud transportation use in the last three years. Ride sharing has increased by 48%, with the sharing of economy accommodation increasing by 40%.
Regional director EMEA, global business consulting at American Express Global Business Travel, Phillip Haxne, said: "Today, a managed travel policy and programme can only really be successful if the emotions, desires and habits of the modern business traveller are understood. Only by adapting to the modern business traveller can businesses attract and retain top talent, while increasing productivity.
"To make this a reality, corporations should take advantage of today’s powerful technology to enable choice and personalisation in the travel experience."
The main findings of the report were that modern business travellers care about quality of life, demand a better work-life balance and expect a personalised business travel experience.
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