Face-to-face meetings preferred by 90% of UK business travellers, says Expedia

Travelling for face-to-face meetings is still valued above FaceTime, according to new research from Expedia's corporate business travel arm.

Face-to-face meetings preferred by 90% of business travellers
Face-to-face meetings preferred by 90% of business travellers

Nine in ten UK business travellers, and 86% globally, said a meeting conducted in person is more effective and productive than a virtual connection.

The third Egencia Business Travel and Technology Study, carried out by the consulting firm Northstar with 6,057 business travellers in 12 markets, found 70% of UK travellers think they would be less successful in their role if they did not travel. This compared to 67% of respondents globally.


See also:

American Express Global Business Travel partners with Airbnb

State of the Industry 2016: Meetings back on the agenda


The business travellers surveyed - in the UK, France, Germany, Sweden, Denmark, Norway, Finland, China, Australia, India, the US and Canada - completed an online survey between April and May 2016.

Just over half (54%) said cost is the most important factor to their company when booking a trip. Of those who have experienced a more stringent policy in recent years, 78% felt cost savings was the driver.

Egencia has released a position paper suggesting how companies can better meet the need of travellers, looking at choice, comfort, safety and communication. The survey found 8% of travellers feel their company’s policy does not meet their needs very well or at all.

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