What have been the reasons behind the growth?
New business wins have led to the growth of the business, particularly in the US market. We’re expecting further expansion, too, and we’re currently recruiting for around 20 to 30 new people, across all sectors of the business in various corners of the globe. MCI Group staff growth since January 2015 is up 12%, from 1,654 in January 2015 to 1,847 in August 2015. This includes approximately 90 new team members following acquisitions.
What are your plans for expansion?
Though we have offices in lots of locations, and are expecting a healthy profit boost across the board, our main focus for the next 18 months is the Americas. We’ve had a few new acquisitions recently, including Coulter Companies, based in New York and Washington; Event Spectrum, who partnered with MCI Canada; and Acqua Consultoria in Brazil. We’re seeing particular growth in demand for tech services, and as a result, our communication services have been streamlined as an independent service in all aspects of the business. the object now is to further grow our business in the US, Canada and South America.
What are the biggest challenges?
The biggest challenge of the markets in the Americas is the sheer scale and size. That’s why we’ve partnered with other companies to help us. We need that expertise on the ground. Clients in this part of the world tend to have huge events and huge requirements. We’re aiming for the US market to represent 15% of the market by the end of the year. Over the next five years we expect this to grow to 30%.
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