During the AGM, which took place at etc.venues Monument in London on 22 January, de Bois gave an overview of the UK’s future competition for business tourism and highlighted the opportunities to attract large business congresses to the UK. He warned ABPCO members that there was a "window of opportunity" to promote Britain at its best and they could play a large role in that.
De Bois said: "It is the very character of this industry which sets it apart and makes it the best in the world. This is something we can build on and come together to flex our muscles to get the right deal from whichever government is in charge."
The AGM also saw members updated on the association’s performance over the year and concluded with a talk on tackling core issues by speaker Guy Browning.
This year’s AGM also marked the start of a new era for the association, as in future its board will be led by a joint-chair with individuals from the agency and the in-house PCO sides of the market.
Caroline Windsor, who will take the helm at ABPCO this month, said: "It is an exciting change to the governance of ABPCO and signals a shift in the way ABPCO is run. It will push the association forward and bring in other in-house PCOs into the membership."