Hyatt to offer free wi-fi at all hotels

Hyatt Hotels has announced plans to offer free wi-fi at all Hyatt hotels worldwide from February 2015.

Park Hyatt New York
Park Hyatt New York
Guests will be able to access free wi-fi on an unlimited number of mobile devices or laptops in Hyatt-branded hotel guest rooms and public spaces such as lobby areas.

"Internet connectivity is no longer an amenity. It has become an integral part of travellers’ daily lives and a basic expectation," said Kristine Rose, vice president of brands for Hyatt.

"Today, people consider smartphones just as important as their car, and more important than television or coffee. Travellers feel out of sync with their lives when they can’t freely connect. Giving free wi-fi without a catch will enable us to continue innovating the guest experience to help people be more productive and stay better connected."

Previously, wi-fi was free for elite members of Hyatt Gold Passport loyalty programme.

Hyatt's news follows recent wi-fi announcements from other major hotel groups including Starwood and Marriott. Starwood announced it will be offering property-wide complimentary wi-fi to all SPG (Starwood Preferred Guest) members, of all levels, from February. Previously free wi-fi was only given to Gold or Platinum members.

Meanwhile, Marriott also recently announced that all members of its Marriott Rewards programme will get free wi-fi at all Marriott brands from 15 January 2015.

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