Integration to top client agenda in 2015, says HRG

Clients will focus on greater integration across their travel programmes in 2015, according to corporate services company Hogg Robinson Group (HRG).

HRG 2015 trends report
HRG 2015 trends report
The firm predicts clients will demand more from their commercial agreements with Travel Management Companies (TMCs) next year.

"The macro-economic situation remains unchanged on the whole and clients are seeking to extract more from their spend without reducing the quality of their service," said HRG’s group commercial director Stewart Harvey in a 2015 trends report.

In an attempt to achieve this, HRG believes clients will continue to adapt smarter use of travel data. "Clients are using their travel data in ways we could never have imagined three years ago. What used to be the realm of the data analyst can now be understood by anyone who can use a mouse and keyboard," said Harvey.

"By providing smart, relevant and timely data, we are able to help clients increase visibility over their travel spend at a cost-centre level, drive policy compliance by focusing on traveller behaviour and benchmarking performance to deliver future cost savings," he added.

Ongoing political instability and the adverse effects of extreme weather-related incidents, mean it will become "business-critical" for clients to develop a strong travel risk management policy that has the mechanisms in place to respond to a crisis.

"Clients have a legal requirement to ensure the safety and well being of their workforce. Improving travel risk management programmes is a growing requirement that we expect to see continue into 2015," said Harvey.

"Travel risk management is an area that clients know they should be doing more in order to meet their duty of care requirements, however as risk covers multiple business areas it is difficult to ascertain who is responsible for each component of a travel risk management programme. This means when something goes wrong the response is not as prompt or effective as it should be," he added.

Have you registered with us yet?

Register now to enjoy more articles
and free email bulletins.

Register now
Already registered?
Sign in
You don't need tech to immerse people

You don't need tech to immerse people

You don't need expensive technology to engage audiences, says Karin Kadin of Brands at Work.

DRPG secures sweet deal with client win

DRPG secures sweet deal with client win

An internal awards ceremony for a confectionary brand saw 400 employees recognised for their achievements.

How the industry has changed for venues

How the industry has changed for venues

Director of Lane End Conference Centre reflects on changes to meetings and events since venue opened in 1969.

Audience UK appoints head of experiential

Audience UK appoints head of experiential

Full-service engagement agency appoints Stephen McIntosh as its head of experiential to oversee activations.

In pictures: SOTI Directors Dinner

In pictures: SOTI Directors Dinner

C&IT welcomed directors from the top 50 agencies at the Savoy, in partnership with Singapore Tourism Board.

Venues, hotels and activities in Latin America

Venues, hotels and activities in Latin America

From exploring the famous ancient ruins in Peru to five-star Art Deco luxury by the Copacabana in Rio de Janeiro

Why organisations need a mental health champion

Why organisations need a mental health champion

Forward-thinking companies need to address mental health according to advice from Ashfield Meetings & Events and SPARK THINKING.

New London office and senior hires for Seventa Events

New London office and senior hires for Seventa Events

Three new team members join the agency at its new Tobacco Dock headquarters.

Why good lighting at events is so important

Why good lighting at events is so important

Rob Myer, managing director at Light Fantastic, explains why theatrical expertise is helpful for lighting events.

Inspirational Venues & Events hires operational director

Inspirational Venues & Events hires operational director

Inspirational Venues & Events has appointed Amina Bentamoune as operations director.

LATEST JOBS