CWT predicts mobile bookings growth

Some 25% of online corporate bookings will be made via mobile by 2017, according to research carried out by Carlson Wagonlit Travel (CWT).

25% of online travel bookings to be made via mobile says CWT
25% of online travel bookings to be made via mobile says CWT

CWT’s research also predicted that mobile bookings will more than double in the next two years.

The study, which included a survey of 1,804 travellers from seven global companies, stated that although travellers and travel managers do not expect mobile bookings to drive down costs, the ease of business, increased productivity and traveller wellbeing ranked higher as key benefits.

Elsewhere in the study, CWT found that it took up to eight years for online booking tools to reach the same level of activity that mobile is expected to achieve in the next three years.

CWT recently signed an agreement with International SOS to help clients to protect business travellers through enhanced medical and security assistance.

Last month, Carlson acquired JPMorgan Chase & Co’s (JPMC) remaining 45% stake in CWT for an undisclosed sum.

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