In The Spotlight: The Conference Doctor's Paul Hussey and Jim Quintrell

C&IT caught up with Paul Hussey and Jim Quintrell, who left Capita Travel & Events in April to set up their own consultancy, The Conference Doctor.

The Conference Doctor's Paul Hussey and Jim Quintrell
The Conference Doctor's Paul Hussey and Jim Quintrell

Why did you leave Capita Travel & Events to set up The Conference Doctor?

Hussey: We left Capita Travel & Events because it seemed like the right time for this product in the marketplace. People have started to strategise what they are doing on meetings and events. Companies may have completed the first stage of a strategic meetings management programme and want to take it further. Events have been trimmed and planners need them to be as sharp as possible.

What core services will you offer?

Hussey: Advice will range from getting ROI on events to the RFP process. Typical clients will be corporates, associations, government, agencies and venues working on events on a large scale that want independent advice on how to get the most from their events.

Quintrell: RFPs will be one of the key areas. We will be able to go into a corporate to advise whether they need to go to a RFP or not. The truth is that their existing agents will never own up to doing a bad job.

Why have you gone into business together and which clients will you be working with?

Hussey: I started thinking about this gap in the market a year ago. Jim and I had worked together at Capita for four years and we have complementary skills. Once we both realised we were thinking along the same lines, we decided to go for it.

Quintrell: We have secured our first client and in the first few weeks we received enquiries from all sorts of places that we had not anticipated.

Future plans?

Quintrell: To generate more business - more than two people can handle. We want to bring in people with different skills to expand our offering. We could have called ourselves something like the P & J Consultancy, but we wanted a brand that could become bigger than ourselves.

Hussey: We have plans to provide tools to help planners benchmark their events and to ease the process between venues, agencies and planners. We will also work with various partners that will provide additional services that clients need.

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