Venues should have a full understanding of their wi-fi capabilities and make this information available from the outset. This would help not only in the venue selection process, but also in ensuring adequate budget is being allowed.
To add to this, bandwidths are often insufficient at venues and hotels especially when taking into consideration that delegates and guests often have more than one device in terms of both a personal and a work mobile.
Venues should be clear about where wi-fi can be accessed. For example, only having wi-fi access in the hotel lobby and in the bedrooms isn’t sufficient for a conference that uses the hotel’s conference and breakout rooms.
Delegates have high expectations. They arrive at an event with two or more devices and more often than not expect wi-fi with a strong connection that allows them to stay connected.