Reader Rant: Communication to blame for wi-fi woes

Paul Southern of Central Hall Westminster claims it's not always venues to blame for wi-fi problems at events.

Paul Southern, Central Hall Westminster
Paul Southern, Central Hall Westminster

In October, ?a survey conducted by Etherlive concluded ?that 95% of event venues do not understand wi-fi capacity. This result is quite concerning, but not all that surprising.

Every week it seems that venues are responding to the immense pressure they are under by announcing upgraded wi-fi capabilities. The venues seem to be committing to delivering these important enhancements and yet a number of planners still report wi-fi woes at their events.

Perhaps it’s time to look at the heart of the problem here. While I’m sure that wi-fi woes in some cases may be due to poorly equipped venues, I do not accept that the venues should always be blamed when wi-fi problems occur.

There is a clear knowledge and communication gap between venues and the event planners, and until event organisers have an in-depth understanding of the wi-fi requirements of their events and can communicate this to the right person at the venue, problems will continue to arise.

Paul Southern, managing director, Central Hall Westminster

Have you registered with us yet?

Register now to enjoy more articles
and free email bulletins.

Register now
Already registered?
Sign in

Smyle appoints new managing director

Smyle appoints new managing director

Creative agency reshuffles its senior leadership team to support its new virtual and hybrid events business.

LIVE UPDATES: Bali begins to reopen after lockdown

LIVE UPDATES: Bali begins to reopen after lockdown

Find out which countries are on partial or national lockdown, what travel restrictions are in place and what size gatherings are allowed.

Hospitality industry welcomes VAT reduction in chancellor's summer statement

Hospitality industry welcomes VAT reduction in chancellor's summer statement

MICE sector continues to wait for further clarification on financial support and a date for restarting live events.

How have event apprenticeships been affected by coronavirus?

How have event apprenticeships been affected by coronavirus?

A group of apprentices share their experiences of learning about the industry during lockdown.

RSVP podcast Ep6: Jessica Rabbit, fraudsters and sleeping in army trucks

RSVP podcast Ep6: Jessica Rabbit, fraudsters and sleeping in army trucks

This week's special guest is Julia Charles, managing director of Julia Charles Event Management.

'Working on the inaugural Invictus Games was amazing'

'Working on the inaugural Invictus Games was amazing'

A-List 2020: Rachel Douglass is a senior event manager at Yellow Fish.

Venues #LightItInRed to show support for events industry

Venues #LightItInRed to show support for events industry

Campaign to draw attention to struggling events businesses and employees lights iconic buildings red.

Dear C&IT: Graphs and data are useful but they can’t measure feelings

Dear C&IT: Graphs and data are useful but they can’t measure feelings

Metrics are great but don't forget to create a memorable experience, says Phil Staines from FIRST.

'We place a huge emphasis on talent development'

'We place a huge emphasis on talent development'

A-List 2020: Michael Gietzen is group managing director at Identity.

How automotive events are changing gear

How automotive events are changing gear

Car manufacturers are more savvy with event budgets and they want to reach more diverse audiences.