91% of event planners are dissatisfied with venues over wi-fi

Research shows that venues must better clarify their wi-fi capabilities to event planners and that industry standards for connectivity must improve.

Some 91% of corporate and agency representatives believe that a venues’ wi-fi capabilities should be made readily available before booking an event, according to a new survey from live event technology specialist Etherlive.

The research also showed that more than a third of event planners (36%) do not feel confident that conference venues adequately represent their IT and technology requirements and that a lot of venue staff are not sufficiently trained in order to meet these expectations.

The findings confirm that bandwidth should be included in the RFP process in order to help event planners make a more informed decision about the suitability of a venue.

The research also found that 73% of respondents felt that encrypting the network to ensure private communication should become an industry standard and that a kitemark verifying that adult content had been filtered from the venues’ connectivity would reflect responsible business behavior.

Business development manager at Etherlive, Alan Jaramillo, said: "The ongoing discussions surrounding the subject highlight the importance for hotels and venues who offer meeting facilities to provide details of the connectivity offered to customers."

He added: "There is a lack of knowledge in connectivity and bandwidth from hotels and venues."

More than 250 corporate and agency responded to the survey.

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