Capita pilots self-ticketing with First Great Western trains

Capita Travel and Events is piloting a self-print ticket service with First Great Western for business travellers on journeys between London Paddington and Bristol.

Capita pilots self-ticketing with First Great Western trains
Capita pilots self-ticketing with First Great Western trains

Self-print ticketing provides travellers with the ability to print their own rail tickets using a standard printer. The only requirements for travellers to use the service are a PDF reader, a printer and a valid form of identification, corresponding with ticket payment details.

Raj Sachdave, head of Rail Product UK and International at Capita Travel and Events, said: "The way businesses buy and book travel is changing and we’ve been actively encouraging train operators to accept new business travel innovations, such as self-print, ahead of our predicted demand increase. 

"The service can help save businesses money by encouraging the booking of advance, more cost effective fares and reducing the cost of fulfilling a ticket. It also improves traveller convenience which helps drive compliance to a company’s travel policies.

"We’re delighted that our strategic partnership with First Great Western has aided this development and that Capita Travel and Events has been invited to pilot the service on such an important business travel route."

Jonathan Willoughby, head of sales and commercial of First Great Western Trains, added: "Technology has fundamentally changed the way that we travel. Not only distances covered, but in the way we access information about services and in our ability to purchase ’smart’ tickets while already on the move."

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