C&IT Big Debate: 'Zero-hours contracts' in hospitality - good or bad for the events industry?

The hotel, catering and leisure industries have the most 'zero-hours contracts' staff in the UK, according to a survey by The Chartered Institute of Personnel and Development (CIPD). C&IT asks if this is good or bad for the events industry?

Are zero hour hospitality staff, good or bad for the industry?
Are zero hour hospitality staff, good or bad for the industry?
The survey found that up to one million workers in the UK are on zero-hours contracts – four times more than previously thought.

While 3 to 4 per cent of the country’s workforce are on zero-hours contracts (contrary to the Office for National Statistics’ calculation of 1 per cent – or 250,000 zero-hours workers) .

Zero-hours contracts were most common in the hotel, catering and leisure industry (48 per cent), followed by education (35 per cent) and healthcare (27 per cent).

The CIPD’s latest data, part of its forthcoming 2013 Labour Market Outlook, also included a sample of 148 workers on zero-hours contracts.

However, some in the events industry fear that the influx of 'zero-hours' staff has led to a decline in service. What are your thoughts? Tweet us at @CITmagazine using hashtag #citbigdebate.

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