We Go Together: Kathryn Lawrence and Jayne McEcram

Sheraton Heathrow events manager Kathryn Lawrence and Huthwaite International open campaign co-ordinator Jayne McEcram have been working together for almost three years and organise around 24 meetings each year.

Kathryn Lawrence and Jayne McEcram
Kathryn Lawrence and Jayne McEcram

Sheraton Heathrow events manager Kathryn Lawrence

I have been working with Huthwaite International since I started at the Sheraton Heathrow almost three years ago, and they do a lot of business with us so, for me, it is all about making sure Jayne and her delegates are happy.

She had been working with a previous events executive and had built up a relationship so it was a little bit daunting, but Jayne is very bubbly and happy and if there is an event coming up we will speak eight or nine times a week, as well as emailing. Sometimes we’ll even discuss what clothes we are going to wear, so we don’t clash.

Jayne is very thoughtful and remembers details. She even sent me a get well soon card when I was off work with an injured foot. We were supposed to meet up in September but coincidentally both had foot injuries. It meant I was hobbling around in Ugg boots, while all she could wear was Birkenstocks.

Jayne is a joy to deal with and even if you are having a rotten day she’ll cheer you up. She is also very organised, which helps, and her personality shines through.  

Jayne tends to get the best room because she’s such a good client, but if she is running a bit low on numbers she will always tell us. She is so easy to work with.

Huthwaite International open campaign co-ordinator Jayne McEcram

(Huthwaite International provides sales training to brands including BNP Paribas, RSA, Siemens and IBM).

Kathryn and I developed a strong relationship over the phone before meeting in person and my first impressions were that she was very professional, caring and switched on.

That was a real comfort and our relationship has evolved since then.

When we met in person in March this year it confirmed all the conversations we’d had and it was nice to put a smiley face to her name.

The first event we worked on together was around Christmas time and I was running three courses so it was incredibly busy, with people everywhere. The experience with Kathryn was brilliant though, because she was so professional and organised.

We speak a lot and we’ll sometimes have really random conversations, a recent one was about 80s clothes – lace gloves and ski pants.

Kathryn’s best quality is that she’s very truthful; she says it how it is. We have a good relationship, but if she doesn’t have room for us she will tell me.

We are emailing and phoning constantly and if we didn’t work so far apart then I think we would have a great time meeting up socially, maybe going shopping.

I live in Doncaster though, which means we don’t meet up very much. We also both had foot injuries at the same time last year, which made things more difficult.

I really don’t know what I would do if Kathryn ever left the Sheraton Heathrow; there are times when we both catch each other as we are about to fall. One of the main reasons for us using the hotel is Kathryn.


Have you registered with us yet?

Register now to enjoy more articles
and free email bulletins.

Register now
Already registered?
Sign in
BCD Meetings & Events appoints new country director in China

BCD Meetings & Events appoints new country director in China

New Shanghai-based country director joins BCD M&E after recent roles with Uniplan and Pico.

How do you win a C&IT Award?

How do you win a C&IT Award?

Award winner-turned-judge explains what the panel was looking for in this year's entries and how accolades affect agency life.

4 things event tech fans should be excited about

4 things event tech fans should be excited about

The good folk of Clive show us some of the latest developments that have caught their attention.

TAG opens new office in Hong Kong

TAG opens new office in Hong Kong

The travel and event management company expands its reach in Asia and now has ten offices worldwide.

Gray Dawes Group acquires Amber Road Travel

Gray Dawes Group acquires Amber Road Travel

Travel management specialist boosts its presence in the north of England and will exceed £200m turnover.

'Clients have to understand our turnaround times'

'Clients have to understand our turnaround times'

Laura Law, conference director at Venues & Events International, argues that agencies need sufficient time to get under a brief's skin.

28% of event professionals have taken time off for mental health issues, finds survey

28% of event professionals have taken time off for mental health issues, finds survey

Research by Stress Matters discovers that many are still experiencing anxiety and a blame culture at work, despite more wellbeing initiatives.

Why we must 'reshape the conversation' around gender equality

Why we must 'reshape the conversation' around gender equality

Event professionals at IMEX America discussed mentoring and how to get everyone involved in debates about equality at work.

Ruby Hotels' first UK property to open in Southbank in 2020

Ruby Hotels' first UK property to open in Southbank in 2020

The carnival-themed Ruby Lucy will bring 'lean luxury' to London in January and have a Marshall guitar amp in every room.

Five ways ICC Belfast and the wider city is mastering sustainability.

LATEST JOBS